What does this site sell?
Premier Packaging sells the following retail packaging supplies:
What are this site’s return policies?
Premier Packaging accepts returns made within 60 days of product purchase. Closeout products though are not returnable and for holiday products, no return will be accepted after December 15.
To return an item, call first the customer service to obtain a Return Authorization Number. Send returns to Attention: Returns/ RA #, 1635 Commons Parkway, Macedon, NY 14502.Returns will be charged 20% restocking fee.
What are this site’s shipping policies and cost? Which countries do they ship to?
Premier Packaging ships orders to physical addresses in the United States and internationally. Orders are dispatched within 24-48 hours after they were placed or on the same day for express deliveries if placed before 12pm ET. Custom made items will be shipped after 5 days of placement. Shipping charges are calculated at checkout and are the shipped via the following methods:
Does this site offer any warranties or guarantees?
Yes, products bought from this site are backed by 60 days guarantee. If for any reason you do not want to keep the product, return it within 60 days after invoice date. On the one hand, if you received an item that is defective, you can return it for a replacement.
Also, custom made products are guaranteed to be free if not shipped after 5 days of placement.
Does this site have physical store? Where are they located?
No, Premier Packaging does not have a physical store. Orders can be placed online, by phone or through fax. To fax your orders, download the order form on the site.
How can I reach customer service for this site? Does it offer a telephone number?
For orders, inquiries or comments, contact the customer service using the form on the contact page or through the following:
Do they offer any help or introductory videos?
Do they offer any discounts or coupons?
Yes, discounts, coupons and other freebies are offered.